Gaming Is Entertainment, Not an Addiction
Before you start gaming on Joyanine, there is one thing we want you to keep in mind – gaming is a form of entertainment, just like watching a film or hanging out with friends. It should never be seen as a source of income or a way to solve financial problems.
Online gaming is growing rapidly in Bangladesh, and for some people it can develop into a serious problem. Joyanine takes this seriously and has put a range of protective measures in place to support the wellbeing of every member.
Responsible gaming is not just about protecting yourself – it is also about being responsible toward your family and loved ones. The tools on Joyanine are here to help you maintain those boundaries.
The Joyanine Commitment
We are more than just a gaming platform – we genuinely care about the well-being and happiness of every member. Responsible gaming is at the core of everything we do.
Know Your Limits
Decide in advance how much you are willing to spend each day or week.
Set Your Limits
Use Joyanine's limit tools to set deposit and betting limits.
Take a Break
Activate a Cooling-Off period or Self-Exclusion if you need a break.
Get Help
If you think you have a problem, talk to our support team.
Core Principles of Responsible Gaming
Play Within Your Means
Only spend what you can afford to lose without it affecting your daily life. Keep your gaming budget separate.
Stick to Your Time Limits
Avoid long uninterrupted gaming sessions. Take regular breaks, spend time with family, and keep up with other activities.
Stop When It's No Longer Fun
When gaming becomes a source of stress rather than enjoyment, it is no longer entertainment. At that point, taking a break is the smartest move you can make.
Don't Chase Your Losses
Never chase your losses with bigger bets. That mindset causes the most harm.
Tell Your Family
Be open with your family about your gaming habits. Hiding it is often the first sign of a problem.
No Guaranteed Wins
Winning and losing are both part of gaming. Play with the understanding that there are no guaranteed wins, and place every bet carefully.
Joyanine's Responsible Gaming Tools
All these tools are available to you through your account, completely free of charge.
Deposit Limit
Set a cap on the maximum amount you will deposit daily, weekly, or monthly.
- Daily Deposit Limit
- Weekly Deposit Limit
- Monthly Deposit Limit
- Limit reductions take effect immediately
- Increasing a limit requires a 24-hour waiting period
Loss Limit
Set a maximum amount in BDT you are willing to lose in a given period. Once the limit is reached, gaming stops automatically.
- Daily Loss Limit
- Set a Weekly Loss Limit
- Set a Monthly Loss Limit
- Automatic notification when your limit is reached
- A security delay applies when changing limits
Session Time Limit
Set a limit on how long you can play in one session. When your time is up, Joyanine will send you a reminder.
- Session limits from 30 minutes up to 8 hours
- Pop-up alert when time is up
- Real-time session tracker
- View session history
Cooling-Off Period
If you need a temporary break from gaming, you can pause your account for anywhere between 1 and 30 days.
- Breaks of 1, 7, 14, or 30 days
- Login is not permitted during a break
- Automatically reactivated when the period ends
- Breaks cannot be ended early
Self-Exclusion
If you want to step away from gaming for an extended period, activate Self-Exclusion. It disables your account completely.
- For 3 months, 6 months, or 1 year
- A permanent exclusion option is also available
- No bonus emails during this period
- Reactivated via support once the period ends
Reality Check
During your gaming session, Joyanine will periodically remind you how long you have been playing and how much you have spent.
- Reminders at 15, 30, or 60-minute intervals
- View net profit & loss summary
- Displays total session duration
- Change settings at any time
Recognise the Warning Signs
Think through the questions below about yourself or someone close to you. If you answer yes to more than one, it is time to take notice.
Spending beyond your means?
Are you spending money on gaming before covering essential expenses like rent, groceries, or bills?
Chasing Losses?
Are you placing bigger bets to try to win back money you have lost?
Lying About Your Gaming?
Are you hiding your gaming activity from family or friends?
Is Gaming Affecting Your Work or Studies?
Has gaming left you unable to focus at work or caused your studies to suffer?
Feeling Restless When You Cannot Play?
Do you feel irritable or restless when you cannot game?
Assess Yourself
Ask yourself the following questions:
Minor Protection
Only players aged 18 and above are permitted to play on Joyanine. We have strict measures in place to keep minors away from gaming.
If there are children or teenagers in your home who use your device, take a few simple precautions. Always log out of Joyanine when you are done, and never share your password with anyone.
Parental Controls
Use parental control software on your device to block access to adult sites.
Strong Password
Keep a strong password for your Joyanine account and never share it with anyone, not even family.
Always Log Out
Always log out of your account when you finish gaming, especially on a shared device.
Keep Your Payment Methods Secure
Keep mobile banking and bank card details out of reach of children.
Need help?
If you have any concerns about gaming or need help using our safety tools, get in touch with our team.